Terms and Conditions of Use

The following terms and conditions do not affect your statutory rights.

The owner of this website is: Ice Venture UK, 8 Lochay Place, Troon, Ayrshire, SCOTLAND, KA10 7HH (‘Ice Venture UK’/‘we’/"us"/‘our’). All items for sale from the Ice Venture UK web site are bound by our terms and conditions. In confirming your order on our site you are agreeing to be bound by the following:-

Security

We use secure payment system for processing all orders, provided by SagePay and PayPal. If you would like more information regarding SagePay, please see Secure online shopping with Sage Pay; or for more information regarding PayPal security then please visit the PayPal Security Centre.

Pricing

All prices stated on the website are subject to change without notice. Whilst we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Payment

Payment will be taken from your Credit/Debit card at the time of order. When payment is made by Credit/Debit card, you are authorising us to debit the total cost of the items selected with the addition of delivery costs (were applicable). If your card cannot be verified through PayPal or SagePay security checks, the order will not be despatched. In the event that we are unable to fulfil your order, then you will be notified and your Credit/Debit card will be refunded in full.

Returns

Ice Venture UK hope you are happy with your purchase. Our customers have a cancellation period of 14 days starting from the day after they receive their order.  If you choose to return an item to us you are responsible for the return postage. You must include original packaging with tags intact. This does not affect your general statutory rights.  If you wish to return or have received damaged or incorrect goods please call or email us.

Please note: Earrings and tights are exempt from our returns policy for hygiene reasons.

Send Returns to:

Ice Venture UK 8 Lochay Place TROON Ayrshire KA10 7HH

Telephone: 07948328135 (Office Hours Only)

email:sales@iceventureuk.com

Processing Of Orders

No contract for the sale of any product will subsist between you and Ice Venture UK until we despatch the product(s) ordered. We will confirm that the product(s) have been despatched by a confirmation email. This confirmation e-mail amounts to an acceptance by Ice Venture UK of your offer to buy goods from Ice Venture UK or a third party supplier that is engaged on your behalf by us (whether or not you receive that e-mail). You agree that e-mail can be used as a long-distance means of communicating with you. On confirmation of an order you are confirming that all the details provided are accurate. You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it. We will not pass on your personal or credit or debit card details to any third party except PayPal or SagePay, who require them for the purposes of processing your payment. Please refer to ourPrivacy Policyfor further information. You undertake that all details you provide to us for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

Title of Goods

Title to the product passes to you at the time of despatch. We are not liable for damages or loss that is incurred during delivery. This is covered by the shipping insurance. Goods will be sent to the address given by you in your order and stated in the Order Confirmation email. We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

Disclaimer

Ice Venture UK has made every effort to ensure that information supplied on this website is currently accurate and correct. Ice Venture UK does not take responsibility for incomplete or inaccurate information whether provided by us or our suppliers. Where suppliers make inaccurate or false claims on their product labels, the responsibility for these rests wholly with them.

Ice Venture UK operates as an internet retailer. Ice Venture UK prohibits use of its website for any activities other than legitimate ecommerce and browsing.

Ice Venture UK shall not be held responsible in any way for opinions expressed in our Review section or our Guestbook. Reviews and Guestbook entries will not be accepted if placed anonymously and will be edited or removed if we find them unacceptable, whether for legal or other reasons.

Ice Venture UK retains copyright to all matter published on this website excepting where copyright is held by another organisation or individual, and shall not be held liable to any individual or business for any loss or damage that may occur from the use of any matter contained on this website.

Ice Venture UK does not assume responsibility for any links to or from any third party websites via the internet.

Ice Venture UK prohibits all persons or organisations from providing hypertext or other links to www.ice-venture.co.uk or www.iceventureuk.com (other than to our home page) from their own or a third party website without written authority from Ice Venture UK.

Limitation of Liability

Ice Venture UK will not be liable for any damage or loss caused by its employees or agents in circumstances where damage or loss was not foreseeable to both parties when the contract was formed, nor was caused by any breach on our part.

Ice Venture UK will not be liable for any damage or loss caused by its employees or agents to any business or organisation not protected by Consumer Protection legislation where damage or loss relates to loss of sales, contracts, profits, goodwill, reputation, or any other financial loss.

Ice Venture UK will not be liable for loss or damage caused by the customer"s inappropriate handling of goods.

Ice Venture UK will not be held liable for delivery delay caused by any circumstance beyond its control.

Ice Venture UK retains the right to change any or all of these Terms & Conditions without prior notice.

This page forms part of ourTerms & Conditions

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