Shipping & Returns


Ice Venture UK use Royal Mail 2nd class standard delivery. Zuca bags are sent by courier with tracking.

We aim to dispatch within 3 days of receipt of order, if not sooner. The table below outlines postal charges. These charges will be added at checkout.

Order TotalShipping Charge
£0.01 - £19.99 £2.99
£20.00 - £124.99 £4.99
£125.00 and up £6.99

These postal charges apply to UK. European orders over 2kg will have additional postage charges invoiced separately dependant on weight and country.


Ice Venture UK hope you are happy with your purchase. Our customers have a cancellation period of 14 days starting from the day after they receive their order.  If you choose to return an item to us you are responsible for the return postage. You must include original packaging with tags intact. This does not affect your general statutory rights.  If you wish to return or have received damaged or incorrect goods please call or email us.

Please note: Earrings and tights are exempt from our returns policy for hygiene reasons.

Send Returns to:

Ice Venture UK 8 Lochay Place TROON Ayrshire KA10 7HH

Telephone: 07948328135 (Office Hours Only)



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